Live Well Now Psychology

Amy has experience working with a wide variety of problems. Below are some of the issues that adults, children or couples commonly present with. More information about these issues and more can be found on the services page.

Hours

Our hours are by appointment only. Most appointments are conducted in normal office hours from 8.30am to 5pm Monday to Friday.  Some after hours and Saturday appointments are available upon request. After hours appointments are not available through the online booking system.

Booking an Appointment

Appointments  and enquiries can be made by:

• phoning 3472 5061 during business hours,
• via our website or
• making a booking online.

To allow us to keep our consultation fees as low as possible we do not have a receptionist and are unable to take calls during consultations.  However, your enquiry is important to us so please leave a clear message and we will return your call as soon as possible, usually within an hour or two. A referral is  not required to make an appointment.

Fees

Initial individual counselling session (business hours) – $150

Subsequent individual counselling sessions (business hours) – $125

Initial individual counselling sessions (weekends/after hours) – $165

Subsequent individual counselling sessions (weekends/after hours) – $140

Initial session for couples/families (90 minutes) – $180 + $40 for online assessments

Subsequent sessions for couples – $150

Bulk billing or reduced fees may be available on request  for health care card holders. Please note that this service will only be available to a small number of clients at any one time and is not available for initial or couple sessions.

Please enquire for fees relating to Work Cover, Victims of Crime, insurance claims, EAP,  reports and clinical supervision.

Consultation fees are due at the time of your appointment. We accept cash, credit and Eftpos.  For your convenience we have HICAPS for rebates from participating private health funds. Medicare rebates can usually be processed at the time of your appointment via the Hicaps system and paid directly into your cheque/savings account with your Eftpos card. 

Rebates

A Medicare rebate of $84.80 is available  with a current Mental Health Care Plan and a referral from your GP.  The out of pocket (gap) expense after the Medicare rebate for individual sessions with a Care Plan is $40.20 per session. The Medicare rebate can be refunded to your Eftpos card at the time of your appointment.

Private health fund rebates can obtained at the time of your appointment via Hicaps. Please check with your fund for rebates and limits for psychology services.

Work Cover and Employee Assistance Program invoices can be billed directly to the company.

Cancellations

We understand that from time to time emergencies occur that prevent you being able to attend your scheduled appointment. However, last minute cancellations cost our business a lot in lost income and prevent others from accessing our services when needed. We therefore appreciate it if you can give us at least 2 days notice if you need to re-schedule. Same day cancellations will incur a 50% cancellation fee and non-attendance without notice will incur the full fee.  To help you avoid cancellation fees an SMS reminder will be sent to you the day before your appointment, but please set your own reminders.