Live Well Now Psychology

Amy has experience working with a wide variety of problems. Below are some of the issues that adults, children or couples commonly present with. More information about these issues and more can be found on the services page.

Hours

Our hours are by appointment only. Most appointments are conducted in normal office hours from 8.30am to 5pm Tuesday to Friday.  

Booking an Appointment

Appointments  and enquiries can be made by:

• • phoning 3472 5061 during business hours,
  • via our website or
  • making a booking online.

To allow us to keep our consultation fees as low as possible we do not have a receptionist and are unable to take calls during consultations.  However, your enquiry is important to us so please leave a clear message and we will return your call as soon as possible, usually within an hour or two. A referral is  not required to make an appointment but is required to obtain a Medicare rebate.

Fees

Counselling with a psychologist is more affordable than most people realise, with possible rebates from Medicare or private health. With a Doctor’s referral you may be eligible for a $93.35 Medicare rebate leaving an out of pocket expense of just $86.65 for most sessions.

* The Medicare rebate is applicable for up to ten sessions per calendar year if you have a Mental Health Care Plan from a GP. 

Private health fund rebates may apply, please check with your fund. Medicare rebates are not applicable for couple/family sessions.

Consultation fees are due at the time of your appointment. We accept cash, credit, Eftpos and direct deposit.  For your convenience we have HICAPS for rebates from participating private health funds. Medicare rebates can usually be processed electronically at the time of your appointment and be deposited by Medicare into your linked bank account the next day. Please ensure you have linked your account with Medicare on the MyGov site.

Please enquire for fees relating to Work Cover, Victims of Crime, insurance claims, Employee Assistance Programs,  reports and professional supervision. Where eligible, fees will be billed directly to the insurer.

Cancellations

We understand that from time to time emergencies occur that prevent you being able to attend your scheduled appointment. However, last minute cancellations cost our business a lot in lost income and prevent others from accessing services when needed. We therefore appreciate it if you can give us at least 2 days notice if you need to re-schedule. Cancellations within 24hours will incur a $50 cancellation fee. No shows or cancellations within 2hours will incur the full fee.  To help you avoid cancellation fees an SMS reminder will be sent to you the day before your appointment, but please set your own reminders.