Our hours are by appointment only. Most appointments are conducted in normal office hours from 9am to 5pm Monday to Friday. We offer a discounted fee for sessions during these hours. Some after hours and Saturday appointments are available upon request. The full fee will be charged for after hours appointments.
How to find us
We are conveniently located on the southside of Brisbane, off the Pacific Motorway, midway between Brisbane and the Gold Coast. The consulting rooms are at 128 Koolan Crescent Shailer Park. This is a home based practice. If you are travelling by public transport there are a number of buses (572-575) that depart from the bus terminal at the Hyperdome Shopping Centre and stop nearby.
If you are travelling on the M1 Motorway in either direction take exit 28, Bryants Rd.
Booking an Appointment
No referral is required to make an appointment. Please refer to the section "Important Information" for more about rebates. Appointments and enquiries can be made by phoning 3472 5061 during business hours or emailing firstname.lastname@example.org . To allow us to keep our consultation fees as low as possible we do not have a receptionist and are unable to take calls during consultations. Your enquiry is important to us so please leave a clear message and we will return your call as soon as possible. To check availablity and make a booking online please click the "Make a Booking" button at the top right corner of this page. If you are new to Live Well Now you will need to create a new account using your full name, mobile phone number and email address. Existing clients can log in and manage their appointments using their name and mobile number.
Payments and Fees
All consultation fees are due at the time of your appointment. We accept cash, credit and Eftpos. If you are paying by cash please ensure you have the correct amount as for security reason we do not keep cash on the premises. For your convenience we have HICAPS for rebates from participating private health funds. Medicare rebates can usually be processed at the time of consultation with rebates going to your nominated bank account.
Counselling with a psychologist has never been more affordable with possible rebates from Medicare, Victim Assist QLD and private health funds. The usual fee for individuals attending during business hours is $120, leaving a gap of only $35.20 for those eligible for a Medicare rebate. Discounted fees may be available for health care card holders. Please enquire for eligibility. Higher fees apply to consultations conducted outside business hours, for businesses, workers compensation and insurance claims. Please enquire for details.
Due to the varying nature of psychological reports, please call for a quote based on your needs.
Supervision and Professional Consultation
One off 1 hour professional consultation $150
Regular 1 hour weekly, fortnightly or monthly supervision sessions $110
Regular 2 hour weekly, fortnightly or monthly supervision sessions $200
We understand that from time to time emergencies occur that prevent you being able to attend your scheduled appointment. However, last minute cancellations cost our business a lot in lost income, so we appreciate it if you can give us at least 2 days notice if you need to re-schedule. Same day cancellations will incur a 50% cancellation fee and non-attendance without notice will incure the full fee. To help you avoid canellation fees an SMS reminder will be sent to you the day before your appointment, but please set your own reminders.